A-One Quality Services respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how A-One Quality Services collects, uses, stores and protects personal information when you contact us, use our website or engage our services.

1. Information We Collect

Depending on how you interact with us, we may collect information such as:

• Name
• Phone number
• Email address
• Property address or suburb
• Service requirements
• Information provided through enquiry forms
• Information necessary to provide our services
• Other information you voluntarily provide

2. How We Collect Information

We may collect information when you:

• Contact us by phone
• Send us an email
• Complete an online enquiry form
• Request a quote
• Engage our services
• Communicate with us regarding an existing service

We may also collect certain technical information when you use our website, depending on the website technology and analytics tools we use.

3. How We Use Your Information

We may use personal information to:

• Respond to enquiries
• Provide quotes
• Schedule services
• Provide cleaning services
• Communicate about bookings
• Manage client relationships
• Process accounts and invoices
• Improve our services
• Manage website enquiries
• Meet applicable legal or contractual requirements

4. Disclosure of Information

We will only disclose personal information where reasonably necessary for business purposes, to provide requested services, where authorised by you, or where required or permitted by law.

Where applicable, information may be shared with authorised representatives, coordinators, plan managers, service partners or other relevant parties where necessary to arrange or deliver services.

5. Protecting Your Information

A-One Quality Services takes reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.

6. Access and Correction

You may contact us if you wish to request access to personal information we hold about you or request that inaccurate information be corrected, subject to applicable legal requirements.

7. Website Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

8. Cookies and Analytics

Our website may use cookies or analytics technologies depending on the services installed on the website.

These technologies may help us understand website usage and improve the website.

9. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact: